FAQs on Chope Vouchers x Shopee

AUTOMATED VOUCHERS - INSTANT DELIVERY

How to Purchase Chope Vouchers on Shopee

1. Purchase your desired restaurant voucher on Shopee.
2. Upon checkout and successful payment, go to your Shopee Notifications, and click into “Shopee Updates” for your unique redemption code.

  


4. Click “Redeem Now” to redeem your code via Chope. Note that this code cannot be used directly at the restaurant.

To redeem your Shopee code

1. Visit Chope Deals (https://shop.chope.co) or Chope App.
2. Add the restaurant voucher that you've purchased previously on Shopee to your cart and click on checkout.
3. Use your Shopee code in the field called “Gift card or discount code” and click on Apply


4. Upon successful checkout, the e-voucher will be sent directly to your email address and appear under “My Vouchers” on your Chope App. 
5. Make your reservation via Chope's website (www.chope.co) or Chope App before you dine at your selected restaurant. (You do not need to apply any code during reservation).
6. Present your Chope Voucher (QR Code) to the restaurant and enjoy your meal!

It's that simple. Dine smarter and happier with Chope Vouchers!

NON-AUTOMATED VOUCHERS

1. Purchase your desired restaurant voucher on Shopee.
2. Type your email address in remarks upon checking out.
3. Receive your Chope e-voucher via email within 24 hours (during weekdays, or 48 hours during weekends)
4. Make your reservation via Chope's website (www.chope.co) or Chope App before you dine at your selected restaurant. (You do not need to apply any code during reservation).
5. Present your Chope Voucher (QR Code) to the restaurant and enjoy your meal!

It's that simple. Dine smarter and happier with Chope Vouchers!

SHOPEE 9.9 SPECIAL BUNDLE

Q1: WHAT DO I GET FROM THIS BUNDLE? 
A1: $25 code that you can use 2 TIMES for two different transactions to purchase vouchers from ANY restaurants listed here: 

Insta-worthy Cafes Bundle: https://cho.pe/cafebundle 
Chope's Best Sellers Bundle: https://cho.pe/bestsellersbundle 
Seafood Paradise Bundle: 
https://cho.pe/seafoodbundle

Q2: HOW DO I REDEEM? 
A2: Redemption procedure is as follow: 
1. Purchase Item on Shopee as per usual 
2. Wait 3-5 minutes for the order to be "Completed" 
3. Tap on Notifications > Shopee Updates 
4. Tap on "Chope Order is Successful" to view your unique codes 
5. Tap on your unique code(s) to copy to your clipboard 
6. Tap on "Redeem Now" to go to the respective Chope Vouchers page 
7. Pick the restaurant you want to redeem your code(s) for 
8. Key in the code at checkout and receive the e-voucher via email 
9. To redeem, present Chope voucher at the restaurant

Q3: CAN I USE MORE THAN 2 CODE DURING CHECKOUT?
A3: 
No, only one discount code can be applied per order, and it cannot be used in conjunction with other codes.

Q4: CAN I USE THE VOUCHERS AT THE SAME OR DIFFERENT RESTAURANTS?
A4: Generally you are able to use multiple vouchers per transactions unless it is explicitly stated on the T&Cs that there is a voucher limit. 

Q5: I have placed an order but I did not receive any notifications.
A5:
 Kindly wait 3 to 5 minutes for the code to process, and refresh your Shopee Updates. Do note that the auto issuance of codes is only for selected products (Dancing Crab, Wild Honey, Lokkee, Violet Oon, Four Points Eatery Buffet Dinner, Antoinette and Chope Gift Cards).

Q6: When does my redemption code expire? 
A6:
 Your redemption code expires within 3 months, from the date your order is made.

Q7: I have other questions, what should I do? 
A7:
 You may wish to contact Shopee at +65 6206 6610 or email support@shopee.sg.

Kindly wait 3 to 5 minutes for the code to process, and refresh your Shopee Updates. Do note that the auto issuance of codes is only for selected products (Dancing Crab, Wild Honey, Lokkee, Violet Oon and Chope Gift Cards).

Your redemption code expires within 3 months, from the date your order is made.

You may wish to contact Shopee at +65 6206 6610 or email support@shopee.sg.



As only one code can be used at a time, you will have to make multiple checkouts on Chope.

Simply add multiple vouchers into your cart and top up the difference in value using your debit/credit card!

Most restaurants do accept multiple vouchers to be used in one sitting, but there are restaurants with stricter redemption policies in place. Kindly check the terms of use of your preferred restaurant vouchers before purchase to be sure.

Each individual Chope Voucher is meant for a one-time use only. However, if you have purchased several Chope Vouchers, you may use the remaining individual vouchers for your next visit.

For example, if you have pre-purchased 2 $50 vouchers ($100 in total), and your final bill at the restaurant is $89, you may choose to fully utilise both vouchers, or use one $50 voucher, and pay the remaining $39 with cash or credit card at the restaurant. The other $50 voucher can be used for your subsequent visit to the restaurant. However, If you choose to use both vouchers, you will not be refunded any unused balance.

You may wish to purchase another Chope Voucher, or top up the remaining using cash or credit card.

You will need to make a reservation at www.chope.co before dining at your selected restaurant. Chope allows you to make online reservations 24/7 and receive instant email confirmation for your booking!

Chope Vouchers are valid for 90 days from the date of issuance, unless otherwise stated. Please check the expiry date on the voucher before purchase.

We would strongly encourage our diners to print out the vouchers for a smoother billing process. Should you have difficulties printing, please inform the restaurant in advance so that they are aware of the situation.

You may wish to visit our Chope Vouchers FAQ page here or email us at customersupport@chope.co



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